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Formal Complaint Form
A Contractor
My Complaint Involves
A Lender
Your complaint will be processed most efficiently if you can provide the last four digits of your local NRIA Authorized Contractor or Lenders number which is located on any notice(s) you may have received from us. If you know the last four digits of your local NRIA Authorized Contractor or Lender, please enter them in the field provided.
Last four digits of NRIA Contractor/Lender Code (Optional)
Contractor or Lender’s Company Name
Your Contact Information
Mr.
Mrs.
Ms.
Miss.
Dr.
Title
First Name
Middle Name
Last Name
Suffix
Jr.
Esq.
Ph.D.
Ed.D
II
III
IV
Sr.
Address
Address 2
City
State
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
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Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Zip
Daytime Phone
Evening Phone
Fax Number
E-Mail Address
Please provide a brief, factual description of the problem you experienced:
Primary Classification
Advertising Issue
Credit or Billing Dispute
Contract Dispute
Product Quality
Repair Issue
Selling Practices
Service Issue
Guarantee or Warranty Issue
Secondary Classification
Advertising Issue
Credit or Billing Dispute
Contract Dispute
Product Quality
Repair Issue
Selling Practices
Service Issue
Guarantee or Warranty Issue
Tell us about your problem:
(Please limit your response to the approximate amount of text that will fit in the box below, without scrolling)
Complaint Background
The following questions are not mandatory, however, we do ask that you provide as much information as you have available.
Product/Service Purchased
Model Number(s)
Contract/Account/Policy #
Order #
Purchase Date (mm/dd/yyyy)
Date Problem Occurred
Date(s) you complained to the company
First Date (mm/dd/yyyy)
Second Date (mm/dd/yyyy)
Third Date (mm/dd/yyyy)
Payment Made?
Yes
Partial_Payment
No
Name of Salesperson
Mr.
Mrs.
Ms.
Miss.
Dr.
Title
First Name
Middle Name
Last Name
Jr.
Esq.
Ph.D.
Ed.D
II
III
IV
Sr.
Suffix
Purchase Price
$
Disputed Amount
$
Desired Outcome
Enter your desired outcome below. Please keep your description within the box provided, without scrolling. A summary of your complaint is preferred, as an NRIA representative will contact you if additional details are needed.
Desired Settlement
No Settlement Requested - For NRIA Information Only
Not Applicable
Other (Requires Explaination)
Refund
Replacement
What is your desired outcome?
Please use the scroll bar on your web browser to review all of the information you have provided. If all information is correct, click the submit button below to submit your complaint.